Terms & Conditions

Sales Terms and Condition

Before purchasing, please ensure you read and agree to HugeFactor's terms and conditions. We set out terms to ensure your pleasant shopping experience with us. If you do not agree with the stated terms and conditions, we advise that you do not use our website for any information or purchasing.


Product Disclaimer

We do not manufacture any of the product in this website. Products' pictures, labeling, and descriptions are subject to change by the manufacturers without notice. Huge Factor is not responsible for any incorrect or outdated product descriptions and/or images; as they do not necessarily reflect the latest information available from the manufacturer. Please consult the manufacturer's website for the latest product(s) information. None of the statements in this website have been evaluated by the Drug Control Authority (DCA) or National Pharmaceutical Control Bureau (BPFK) of Malaysia. All products on this site are not intended to diagnose, treat, cure, or prevent any disease.


Product Availability

Whilst we make every attempt to maintain stock of every item we offer on our website, from time to time some items may be out of stock due to delays and supply issues with our suppliers and distributors. We will provide you with timely notification of any out of stock or delayed item.


Website Accuracy

We take pride in providing you with correct and current information regarding our products, however from time to time the information may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Huge Factor reserves the right to refuse or cancel any order placed for such products.


Payment

We accept online credit card and online transfer payment. Please refer to "How to buy" for full details.

For Bank Cheque/ Personal Cheque/Money order, please allow an addition 3 business days for cheques to clear (Not recommended if item is urgent).

For bank direct deposit (Cash Deposit Machine, Maybank2u), please fax/email/WhatsApp the payment slip as payment reference.


Shipping

We offer express delivery nationawide. Please refer to "How to buy" for full details.

Your items will be processed within 24 hours after full payment is received and confirmed by our bank. Please allow up to 2 business days for the items to be delivered.

Please make sure that the delivery address is correct before completing your payment as we only ship item to your register checkout address. A re-delivery fee would be charged if your delivery is incorrect or unclaimed.

HugeFactor would not be responsible for estimated delivery times and will not be held liable for any loss of parcel, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise due to delivery issues.


Refunds

Refunds would not be eligible for change of mind. Please select your purchase carefully as refunds would not be eligible to incompatibility or incorrect choice.


Privacy Policy

Huge Factor respects your privacy. As such, any and all information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned.


Our Rights

Huge Factor reserves the right to amend, change or omit the site within the World Wide Web at our discretion.

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information and price at any time without prior notice.

We will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise.